Laptop Troubleshooting

Common Issues

  • How to Reset the System?

    Method-1:Click the “Start” button, select “Settings”. Go to “Update & Security”, then select “Recovery”. Click “Get Started” under “Reset this PC” and follow the on-screen instructions. Method-2:Hold Shift, click Restart > Restart Anyway > Go to Troubleshooting > Reset this PC > Remove Everything > Local reinstall > Just remove my files. troubleshooting link.
  • How to Reinstall Drivers?

    Access Device Manager (right-click “This PC” and select “Manage”). Find the device you need to update, right-click and select “Update Driver”. Choose “Browse my computer for drivers” .Click “Let me pick from a list of available drivers on my computer”. Select any available driver from the list, then click “Next”.

    Audio Driver Reinstallation

    for VOCBook15/15 Pro troubleshooting link.
    for VOCBook16 troubleshooting link.

    Wi-Fi Driver Reinstallation

    for VOCBook15/15 Pro troubleshooting link.
    for VOCBook16 troubleshooting link.

    Touchpad Reset

    In Device Manager, find the “Mice and other pointing devices” section. Right-click your touchpad device, select “Uninstall device”, and restart your laptop to reinstall the touchpad driver.
  • How to Reset BIOS?

    Restart your laptop and press the corresponding key (usually F2, F10, or Delete, depending on the brand) during startup. In BIOS settings, find the “Load Default Settings” option, select it, confirm, save changes, and exit.
  • How to Fix Blue Screen Issues?

    Try restarting your computer. If the problem persists, enter “Safe Mode”. Check for recently installed software or drivers and uninstall them. Use “System Restore” to revert to a previous stable state.
  • How to Improve Laptop Speed?

    Remove unnecessary programs and files. Disable startup items to reduce the number of programs loading at startup. Regularly perform disk cleanup and defragmentation (right-click “This PC”, select properties, find the tools option).
  • How to Solve Wi-Fi Connection Issues?

    Ensure the Wi-Fi switch is turned on. Check network status in “Settings” and try reconnecting. Run the network troubleshooter and follow the prompts to fix network problems.

Can’t Find a Solution?

© 2024 Laptop Support. All rights reserved.
Updating…
  • No products in the cart.